Frequently Asked Questions

It can take from two weeks to two months. This depends on hair strand thickness, hair removal method, hair removal tools as well as your consistency of Umber products. For best results, remove hair from the root by waxing, sugar waxing, threading, plucking, laser hair removal, tweezing, epilating, or other hair removal methods. Shaving hair, Nair hair removal and other removal creams will not give drastic results.

We do not claim that the Hair Reducing Fade Oil will give “permanent” results. Common causes of excessive hair are due to internal hormonal imbalances. Umber’s Hair Reducing Fade Oil is a hair inhibitor. Check out our testimonials to see results from some of our 1,000’s of happy clients!

The Hair Reducing Fade Oil has not been tested on people who are pregnant or nursing. Please consult your medical doctor before use.

Yes, you can! However, we recommend removing hair from the root by using methods such as waxing. Shaving will not give drastic results and will elongate the process.

Yes, waxing is one of the best methods to use alongside the Hair Reducing Fade Oil.

Yes, make sure to apply the Hair Reducing Fade Oil on clean skin and before using other products. It is important that the Hair Reducing Fade Oil reaches thes core of the follicle.

Yes, make sure to exfoliate regularly to avoid ingrown hairs.

This Hair Reducing & Dark Spot Corrector Fade Oil penetrates deep within the skin and provides moisture & hydration. It can treat acne, eczema, inflammation, irritation, swelling, and ingrown hairs. It also has anti-fungal and anti-inflammatory properties. Umber’s Hair Reducing Fade Oil can fade scarring, blemishes, dark spots or any other form of hyperpigmentation. It can improve the appearance of wrinkles, shrink pores, tone skin and promote elasticity of the skin. The combination of ingredients used in the oil slowly reduces hair growth by tackling the hair follicles at its roots.

If you have sensitive skin, we recommend sensitive or extra sensitive strength. All levels of strengths have the same amount of hair inhibitor properties.

The Hair Reducing Fade Oil may cause rash or irritation if the strength chosen is too strong. It may also cause an allergic reaction, however, we offer custom bottles for clients who may fall under this category. Send us a message for more information

The Hair Reducing Fade Oil does help fade dark spots and hyperpigmentation. Please note that the darker your scarring, the longer the fading will take.

Yes you can use the Hair Reducing Fade Oil while receiving Laser/Electrolysis treatment, but do NOT apply the hair inhibitor oil the same day as the Laser/Electrolysis session.

When the hair follicles begin to shrink, it shortens the path of the hair- making the hair move up towards the surface of the skin faster. As the hair follicles continue to shrink and narrow in size, the hair will appear to reach the surface quicker. The goal is for hair to become peach fuzz or for the hair follicle to close completely. We recommend you continue to use the oil, making sure to remove hair from the root. We do NOT recommend shaving as this will delay results tremendously.

Yes, the hair inhibitor oil works just as well on gray hairs.

Yes, the creation of Umber’s Hair Reducing Fade Oil was intended to help women who suffer from hirsutism or PCOS to combat excessive hair growth.

Yes the Hair Reducing Fade Oil can be used for Men, Transitioning persons, or any individuals wanted to get rid of excessive hair. Please follow the detailed instructions included with the bottle.

The Liquid African Black Soap Face Wash is a gentle exfoliate that helps reduce and balance the amount of sebum produced in the hair follicle. Excess sebum plugs form when the bacteria that normally lives harmlessly on the surface of your skin starts to grow within the follicle, causing breakout and unwanted ingrown hair or cystic ingrown hairs.

Please send us an email immediately at umberjlenay@gmail.com including your order number in the subject line of the email.

Due to hygiene related matters, we cannot accept returns for used or opened products. However, in the event of an allergic reaction, we will process a refund with visual proof of the breakout (photo or video). We recommend you purchase the Route Protection Package with your order to insure your items in the event of theft or damaged goods. If you have further questions regarding returns, please reach out to us at and we will be happy to answer them.

Route Protection Package is an insurance plan that covers your products in the event of lost, stolen, or damaged goods. Please visit Route Package Protection Policies for more details. We recommend you purchase insurance with each order as Umber is not responsible for lost, stolen or damaged goods

Reach out to your local postal service company or selected carrier to confirm with them. If you purchased Route Protection Package, please visit the website to file a claim.

Reach out to your local postal service company or selected carrier to confirm with them. If you purchased the Route Protection Package, file a claim to recover the loss.

Yes, Umber products are shipped worldwide. Expected time of delivery is seven business days

No. International clients who use DHL or UPS will be subject to additional taxes or duties upon delivery. Umber does not cover VAT or other foreign taxes.